4 FAQs about Who are ovo energy reviews

Is Ovo Energy a good company?

Ovo didn't pick up any awards in our Expert Reviews Energy Awards 2025, coming second from bottom overall. In our survey, Ovo Energy had the fifth-lowest percentage of customers who said they were extremely likely to recommend it to others at 22% – way behind the overall winner Octopus Energy, which had 53% of its customers saying this.

How do I contact Ovo Energy?

You can reach Ovo Energy by phone, email, web chat, or their mobile hotline. If you use British Sign Language, SignVideo support is available. Call centre hours depend on how you pay: pay monthly customers can call weekdays, while prepayment customers get longer hours and some weekend support. Ovo usually replies to emails within two days.

Why should I continue using Ovo Energy?

Many customers choose to stay with Ovo Energy due to its helpful information and good online support, as well as its good green options. Some customers also appreciate the 5% interest on their in-credit amounts (as mentioned by Steve S, an Ovo Energy customer).

Does OVO offer renewable electricity?

Customers who upgrade to Ovo's Greener Electricity for £8 a month get 100% renewable electricity. For every customer with Greener Electricity, Ovo also contributes £40 a year to support new independent generators in the UK. Ovo didn't pick up any awards in our Expert Reviews Energy Awards 2025, coming second from bottom overall.

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