Ovo Energy Review
Ovo Energy has options for environmentally-minded customers, but is poor value for money and complaints are high
Ovo didn't pick up any awards in our Expert Reviews Energy Awards 2025, coming second from bottom overall. In our survey, Ovo Energy had the fifth-lowest percentage of customers who said they were extremely likely to recommend it to others at 22% – way behind the overall winner Octopus Energy, which had 53% of its customers saying this.
You can reach Ovo Energy by phone, email, web chat, or their mobile hotline. If you use British Sign Language, SignVideo support is available. Call centre hours depend on how you pay: pay monthly customers can call weekdays, while prepayment customers get longer hours and some weekend support. Ovo usually replies to emails within two days.
Many customers choose to stay with Ovo Energy due to its helpful information and good online support, as well as its good green options. Some customers also appreciate the 5% interest on their in-credit amounts (as mentioned by Steve S, an Ovo Energy customer).
Customers who upgrade to Ovo's Greener Electricity for £8 a month get 100% renewable electricity. For every customer with Greener Electricity, Ovo also contributes £40 a year to support new independent generators in the UK. Ovo didn't pick up any awards in our Expert Reviews Energy Awards 2025, coming second from bottom overall.
Ovo Energy has options for environmentally-minded customers, but is poor value for money and complaints are high
Ovo Energy has options for environmentally-minded customers, but is poor value for money and complaints are high
Bushra from OVO Energy was extremely helpful and patient. She took the time to clearly explain my bill and guided me through making changes that genuinely helped reduce my costs.
Trustguide extracts key phrases from reviews about OVO Energy and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns
Ovo Energy reviews have been consistently positive. But where do they excel above and beyond their competitors? Is Ovo Energy as good as it claims? Read the latest Ovo Energy reviews from its
In 2026, OVO Energy has a rating of 4.1 out of 5 on Trustpilot. And it has a rating of 3.4 out of 5 on ProductReview. Reviews of OVO Energy by customers focused on their pricing, customer
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OVO Energy stands as one of the UK''s largest independent energy suppliers, and plenty of people are curious: does it offer good value and decent service? With several tariffs, digital tools,
OVO Energy has collected 1404 reviews with an average score of 1.14
Ovo Energy review from Which?. All you need to know about Ovo Energy''s customer service and value for money. FInd out what Ovo''s customers think of it.
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